Returns Policy
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We aim to ensure customer satisfaction and provide a fair returns process in accordance with applicable UK consumer laws.
Your Right to Return
Customers may request a return within 14 days of receiving their order.
Returned products must:
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Be unused and in original condition
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Be returned in original packaging
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Include proof of purchase
Non-Returnable Items
We may refuse returns for:
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Used, damaged, or installed items
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Special-order or customised products
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Products damaged through misuse or incorrect installation
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Opened sealed products where unsuitable for return
Electrical & Electronic Components
Electrical or electronic automotive parts may only be returned if supplied incorrectly or proven faulty.
Refund Process
Refunds will be processed after inspection and approval of returned items.
Approved refunds are typically issued within 5–10 working days to the original payment method.
Return Costs
Customers may be responsible for return shipping costs unless the item received is faulty, damaged, or incorrect.
Consumer Rights
Nothing within this policy affects your statutory rights under UK consumer protection law.
Contact Us
For returns enquiries:
